Personal Experience

I had an SD card

It was very small but it was RM65.00 it was interesting to have a postman coming all over from the town just to deliver small piece of item. I bought it from an online store.

Used an application

I posted an advertisement of my card on mudah.my and Carousell. I received several offers. The only person that I have accepted his offer was Mr S.

Tried to sell my card

He seemed nice, typed decently. He told me he would get the card for his children. We met at Pasar Kajang exchanged thoughts. He agreed to get the card.

Days later, he told me that he had a problem with his card. I was insecure, I told him that he could ask me for a refund.

Lesson Learned

I wanted to be sure, I told him to search for a help at Youtube. He insisted to return the card. I agreed and refunded his money. Until today, I could never find the card inside my mailbox. As a lesson for myself, I learned to use the policy of "goods sold are not returnable” and being judicious in trading especially online.

Referring to the Consumer Rights 
The sixth right stated by FOMCA: The Right to Redress

To receive a fair settlement of just claims, including compensation for misrepresentation, shoddy goods or unsatisfactory services.